Nurse Advocate Services

Protect Your Health Could you use help getting around our health care system? When you or your loved one is diagnosed with a serious condition or are confronted with a chronic illness, make sure you have the best care available. When confronting the health system alone, the process can be confusing and overwhelming. The system is intimidating and impersonal. Our nurse advocates work with the patient, family members and medical personnel to navigate the health system, providing the necessary resources to understand the condition and to offer support. Our services include Patient Advocacy and Chronic Disease Management.

Patient Advocacy

Effective case management and intervention creates better communication among the patient, family and health care providers. Can you answer these questions:
• Why am I taking this medication?
• What should we ask the doctor or pharmacist?
• What are my health care options?
• Who should I contact first?
• What does my insurance cover?
• How can we afford this?
• What are my instructions?
• Do I need a second opinion?

Time is of the essence when the diagnosis is serious but all confusion usually results in delays. These services are recommended for families who are not able to be present during critical times or for clients and families who are confused about their medical care. These services are performed by a Registered Nurse.

Services include but are not limited to, the following:
• Accompany client to appointments
• Explain medical information or treatments
• Update client's medical history
• Coordinate care among the healthcare team
• Visit in the hospital and advocate for the clients
• Attend care meetings in the rehab.